Pokemon & Yu-Gi-Oh Store currently closed for Refurbishment - Most stock transferred to Cafe - Pokemon Singles temporarily Offline
CARDS
FAQ Topics
What types of trading cards do you offer?
We offer a diverse selection of trading cards, including popular games such as Magic: The Gathering, Pokémon, Yu-Gi-Oh! and more.
What is the condition of the single cards you sell?
Our single cards are carefully inspected to ensure they meet quality standards. The condition of each card is considered to be 'Near-Mint' unless otherwise specified in its product description. This allows for certain factory defects that do not directly damage the card, such as print lines or slight miscentering, but absolutely no creases or dents. If you have specific condition requirements, please contact us before making a purchase.
Can I return or exchange single cards?
Single cards must be returned in the same condition as they were at the time of purchase. Card purchases made in person are not eligible for a refund. For online purchases, products can be returned for any reason within 14 days of the initial purchase. Faulty goods, or goods damaged before receipt by the customer, can be returned within 30 days of the initial purchase. Please contact us at contact@thebrotherhoodgames.co.uk to arrange a return.
Do you buy or trade cards from customers?
Yes, we have a trade-in policy for customers looking to sell or trade their cards. Please refer to our Trade-in Policy for detailed information.
How can I ensure the authenticity of the cards I purchase?
We take authenticity seriously and guarantee that all cards sold are genuine. Our team of experts verifies each card to ensure its legitimacy.
Do you offer grading services for trading cards?
Currently, we do not provide in-house grading services.
Can I pre-order upcoming card sets or products?
Yes, we offer pre-orders for upcoming releases depending on the TCG game. Keep an eye on our website and social media channels for announcements and availability.
Do you host trading card game events or tournaments?
Yes, we regularly host events and tournaments for various trading card games. Check our Event Schedule for upcoming events and registration details.
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